A lot of comments focused on their software engineering applications, but this article is about Home Depot online applications which are likely not for technical or computing positions. Many of their applicants might be great at handiwork but rarely use a computer (and may not need to use one regularly on the job).

I was recently helping my father in law apply for entry level jobs. He isn't that old but is not a very computer literate person, and he was getting extremely frustrated when he would walk into a grocery store / thrift shop / hotel with a printed resume but they wouldn't accept it and were always telling him he needed to go through their online application portals... which he struggled to fill out on his own.

I helped him fill out a few and honestly I can't even blame him for struggling on some of the application portals; one in particular for a Hilton hotel was absolutely awful online applications that constantly hit errors or timed out for no good reason. Some were hard to find online, and of course the classic re-entering all the same info in different ways for online forms quickly gets annoying.