The chatbot/AI race reminds me of AOL, CompuServe and France's Minitel back in the days. They wanted to be THE network, but we all know what happened.
So Google, Amazon, Facebook, Apple, etc, are all trying to win the AI game, but in the end, to truly have an AI that is flexible and can learn on its own, we would need to go beyond APIs and create a way for machine to understand things, concepts and ideas. This is a massive task that cannot be done by one company alone. It is a new way of writing apps and services.
So Google, Amazon, Facebook, Apple, etc, are all trying to win the AI game, but in the end, to truly have an AI that is flexible and can learn on its own, we would need to go beyond APIs and create a way for machine to understand things, concepts and ideas. This is a massive task that cannot be done by one company alone. It is a new way of writing apps and services.